Purchasing Frequently Asked Questions

Inventory Edition only

Frequently Asked Questions

  • How can I print a purchase order without showing the costs?
    Create a Purchase Order Form and then click on the Edit Form Info… button to deselect the Display Cost check-box.
  • I added a new supplier but when I create a PO there aren't any products to select.
    Did you add the product to the supplier's cost list? See step 5 of  Adding Suppliers.
  • I added a purchase product. Why doesn't it show up on my purchase order?
    Did you add the product to the supplier's cost list? See step 6 of  Adding Purchase Products and Entering Costs for instructions.
  • Why can't I add a serial number for my product?
    Did you select the track serial numbers options for your product? See step 3 of  Adding Purchase Products and Entering Costs for instructions.
  • What is the batch number for?
    Batch number is used for color-matching information. For example, if Slab #1 & Slab #2 are from the same batch (also called 'bundle' when talking about stone), they can be used as part of the same countertop.
  • How do I change a purchase order status to "not ordered"?
    On the  Purchase Order Detail page, click on the Edit PO Info button and remove the date in the Order Date field.
  • How can I see who changed what?
    To view a list of the changes, click on the Purchase Order Number and select "View Change Log".
  • I added a color, why doesn't it have a cost?
    Did you update cost groups? See step 2 of  Maintaining Purchase Products.
  • I added a product, why doesn't it show up as a selection on my purchase order?
    Did you add the product to the supplier cost list? See step 6 of  Adding Purchase Products and Entering Costs.
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